Skip Navigation LinksHomepage > Frequently Asked Questions

Frequently Asked Questions

MetalTrack scrap metal software is the easy-to-use touchscreen programme designed for scrap metal dealers, merchants and scrap yards.

Will MetalTrack help my business to stay legal?

Yes, MetalTrack can scan every seller’s ID and record all of the details you need, as explained above. You can search through all of the information and know that it’s stored on our secure servers. If the legislation changes, we can add new functions at any time because the software is hosted and accessed online.

Does my business need MetalTrack?

If your business is a scrap metal dealer, merchant or yard, then the answer is yes. MetalTrack can manage your transactions with everyone you buy metal from and sell metals to and stores all of the details you need, all in one place.

Can I use MetalTrack on my computer?

Yes, you can. MetalTrack is an online system so you just need a computer, laptop or tablet and an internet connection – which could be over 3G or via a dongle.

Where can I get extra equipment?

Whatever you need, we can help. We can supply touchscreen devices, dongles, scanners, even a cheque printer – just let us know what you need or get in touch for free advice.

How much does MetalTrack cost?

Prices typically start from £199 a month, but please get in touch with us for a personalised quote.

Why are there different prices for MetalTrack?

MetalTrack is an online system that stores data on our secure servers. The more data we store, the greater the cost to us. That’s why we offer a choice of packages – or a personalised package on request – so you only pay for the features you need.

How does MetalTrack support its customers?

MetalTrack is backed up by a professional support team, contactable by phone or email. Our support team has helped a huge range of customers, quickly solving any issues they’ve had.

How can I buy MetalTrack?

If you know exactly what you need, just get in touch and our team will be more than happy to help. We often find that it’s best for us to understand your business first, though, so we can make sure that Metal Track will be the best solution for your business. One of our advisors will discuss your requirements with you and provide all of the options available. We can also visit your site and have a look at your computers and your whole operation, if it helps.

Does MetalTrack cover GDPR?

Yes! All data is securely held within UK, each user individually has their own secure login details and we work alongside ICO and our dealer network to ensure best practice is adopted. 

Watch the demo

Easy to use and quick to operate.

Watch the demo


Contact Us

MetalTrack
IceBlue
6 Church Street,
Kidderminster,
Worcestershire,
DY10 2AD

Tel - 01384 563 086
Email - support@metaltrack.co.uk


So what's next?

See MetalTrack in action on the DEMO page.

Decide the FEATURES you want.

Get in touch with us on the CONTACT page.

Find out about the new scrap metal laws, and more, on the FAQs page.